Description:
Around 10 years experience in IT industry in application management and supportHigh energy individual well versed with handling initial customer inquiries and technical issues for L1 supportAct as a first contact point for end users seeking technical assistanceStrong communication skills, attention to detail, and a proactive mindset to ensure high system availability and end-user satisfactionFamiliar with basic troubleshooting, triaging, escalating more complex queries to higher level ( L2 and
Apr 16, 2025;
from:
dice.com