Description:
Greetings from vilwaa, we are looking for L1 Support Engineer Job Location Midland, TX Familiar with categorizing, and triaging all issues raised to Level 1a support desk via Teams chat, email, or other approved channel within the agreed upon initial issue response time (IIRT). Issues should include impact, urgency, priority, and problem description at a minimum.Route issues to L1b, L1c, L2, or Platform support as required using the appropriate tool(s).Familiar in using ServiceNowFamiliar with
Apr 16, 2025;
from:
dice.com