... IT Helpdesk Support professional with strong knowledge of IT Service Management (ITSM ... ) processes to provide first-line technical support to ... of experience in IT Helpdesk / Service Desk / Technical SupportHands-on experience ...
15 days ago
... point of contact between Service Desk, IT support teams, and business stakeholdersMonitor ... compliance, and proper escalationsFacilitate and support Change Advisory Board (CAB) meetings ...
19 hours ago