Description:
Key Responsibilities Coordinate day-to-day ITSM activities across Incident, Problem, Change, and Request ManagementAct as a central point of contact between Service Desk, IT support teams, and business stakeholdersMonitor ITSM tickets to ensure timely updates, SLA compliance, and proper escalationsFacilitate and support Change Advisory Board (CAB) meetings, including agenda preparation and documentationEnsure accurate logging, categorization, prioritization, and closure of ITSM recordsTrack and
Feb 11, 2026;
from:
dice.com