... and configurations of contact center solutions. Strong understanding of contact center operations, including WFM ...
16 days ago
Description: Please contact Abdul on "" OR email me ... implementation, configuration, and ongoing operational support of NICE CXone mPower components ... collaboration with operations and offshore support. The ideal candidate will have ...
24 days ago
... platforms, call recording, and call center technologies. This role is ideal ... using advanced SQL techniques, and support ongoing and large-scale Workforce ... with cross-functional teams to support platform enhancements, troubleshoot technical issues ...
a day ago