Description:
Qualifications 5+ years of experience with CCaaS platforms, particularly NICE CXone. Proven track record of successful implementations and configurations of contact center solutions. Strong understanding of contact center operations, including WFM, QM, and performance management. Excellent project management and stakeholder coordination skills. Ability to create and maintain detailed documentation and training materials. Strong analytical and problem-solving skills. Excellent communication and
Aug 1, 2025;
from:
dice.com