Description: Role Description: ? Provides second-line investigation and diagnosis. ? Resolves and closes incidents/service requests as per the procedures & allocated timelines ? Logs relevant incident/service request details as per process in ITSM tool. ? ...
15 days ago
Description: Provides second-line investigation and diagnosis. ? Resolves and closes incidents/service requests as per the procedures & allocated timelines ? Logs relevant incident/service request details as per process in ITSM tool. ? Communicates with ...
29 days ago