Description:
Role : Product Manager Customer Service (Assisted Service) Location: Austin, TX Type: FTE About the Role: We are seeking an experienced Product Manager Assisted Service to lead the modernization of our customer service platforms. This role will focus on transforming legacy contact center systems into a modern Contact Center as a Service (CCaaS) environment, with Genesys Cloud expertise as a must-have skill. You will own the product lifecycle end-to-end, including requirements gathering, backlog
Feb 18, 2026;
from:
dice.com