Description:
Process Consultant to work with business and IT stakeholders to document end-to-end processes for ServiceNow modules (ITSM, SAM, GRC etc.)Conduct workshops with business and IT teams to capture current-state processes for ITSM, SAM, and GRCDefine future-state processes aligned with ServiceNow capabilities and ITIL best practices.Create BPMN diagrams, SOPs, RACI matrices, and process playbooks for ServiceNow modulesAlign process handoffs between business and technology teams, and produce clear, s
Jan 14, 2026;
from:
dice.com