Description:
Role: IT Help Desk Location: 100% Remote Duration: 2 weeks (January 21 - February 8) Shift: Flexible Project Overview Support needed for a GCC High migration (Microsoft Government platform) Migration is for one business unit; call volume expected to spike Purpose: handle end-user calls using a scripted process with escalation to full-time staff if neededWork Requirements Answer calls using a provided script Complete simple troubleshooting steps Escalate harder issues to internal staff Must use
Jan 5, 2026;
from:
dice.com