Description:
General Responsibilities: Providing remote technical support for a fast-paced environment across multiple divisions, primarily focused on laptops (Windows PCs, Macs) and mobile devices. Delivering exceptional, customer-centric service and effectively managing expectations to ensure high satisfaction through clear communication and timely issue resolution. Developing and implementing best practices and processes to optimize the L2 Tech Escalations team's effectiveness. Maintaining excellent writt
Dec 3, 2025;
from:
dice.com