Description:
Experience:10+ years in telephony/contact center or strong AWS backend development.3+ years hands-on with Amazon Connect is preferable.3+ years hand on AWS backend development2+ years with Salesforce Service Cloud Voice (preferred).Technical Expertise:Deep knowledge of Amazon Connect: contact flows, CTRs, Contact Lens, outbound, call recording (Preferred)Proficiency in AWS services: Lambda (Node.js/Python), API Gateway, DynamoDB, S3, CloudWatch, IAM.Experience with JWT, OAuth/SAML, REST/GraphQL
Nov 6, 2025;
from:
dice.com