Description:
Role: Senior Product Analyst Location: Austin, TX (onsite) Role Summary: The Senior Product Analyst is responsible for measuring and analyzing how effectively customer service tools and AI-driven automation features support both agents and customers. This role combines analytical rigor with a product mindset. The scope includes evaluating the productivity impact of existing systems, quantifying the value of new features, and identifying opportunities to enhance speed, quality, and automation thr
Oct 27, 2025;
from:
dice.com