Description:
Hi, Job Title: Product Manager Customer Service Location: Austin, TX(Hybrid) Duration: 6+ months with possible extension Job Description: 7+ years of product management experience in customer service or contact center technology.Genesys Cloud CCaaS expertise is required (must-have).Strong background in contact center modernization, platform migration, and enterprise integrations.Hands-on experience with requirements gathering, user story writing, and backlog management (JIRA).Proven success in d
Sep 23, 2025;
from:
dice.com