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IVR / Contact Center Engineer

IVR / Contact Center Engineer

TekShapers

Dallas Full-day Full-time

Description:

IVR / Contact Center Engineer Duration: 4-6 Months C2H Location: Dallas Texas (minimum 3 days from office) Develops, implements, integrates, administers, maintains, and supports the Nice InContact CCaaS platform, including all contact channels (voice, chat, and email). Provides support for development, implementation, and live production. Contributes to and maintains processes and standard operating procedures (SOPs). Analyze, design, implement and support contact center solutions to meet th

Aug 21, 2025; from: dice.com

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