Description:
Job Title: Tier ll Technician Location : Dallas, TX Duration: 3 to 5 years Pay Rate: $50k per annum Shift Timing (Day/ Evening/ Night): Day Role & Responsibilities: Follow defined Incident Management Workflow and process (i.e. creation, update, escalation, resolve)Troubleshoot, prioritize, research and document user problems thoroughly and accurately in accordance with documented procedures to include appropriate escalation handoff; keeping of individual ticket assignments and ensure that custo
Jul 17, 2025;
from:
dice.com