Description:
Job Title : Bilingual HR Services Coordinator Tier 1 & 2 Support Location : San Antonio, TX (Hybrid) Duration : 12+ months Responsibilities: Respond to employee queries - Tier 1 and Tier 2 Resolving Tier 1 inquiries (email, phone, voicemail, chat, ServiceNow or other client systems used for case management) Triage and manage Tier 1 and Tier 2 cases accordinglyManage outbound communications with respect to associate queries Create and assign cases to Tier 2/ Tier 3 as requiredResolve and research
Jul 14, 2025;
from:
dice.com