Where

Voice Engineer

TEKsystems c/o Allegis Group
San Antonio Full-day Full-time

Description:

Title: Voice Engineer (Need Genesys Experience) Description - Lead migration from on-premise IVR to Genesys Cloud - Troubleshoot and resolve complex Genesys Cloud call routing issues, integrations, and performance. - Building complex call flows in Genesys Cloud - Designing IVR solutions to include Natural Language - Engaging with stakeholders to gather requirements, communicate and translate needs into effective call routing strategies. Pay and Benefits The pay range for this position is $30.0
Jul 1, 2025;   from: dice.com

Similar jobs

  • Laiba Technologies LLC
  • San Antonio
Description: Role: VUI Designer (IVR) Location: San Antonio, TX (Onsite role) 5+ years of experience in IVR (Interactive Voice Response) and Conversational Design 3+ years of experience designing IVR in cloud platforms such as: Google Cloud , AWS and ...
5 days ago
  • Laiba Technologies LLC
  • San Antonio
Description: Role: VUI Designer (IVR)Location: San Antonio, TX (Onsite role) 5+ years of experience in IVR (Interactive Voice Response) and Conversational Design3+ years of experience designing IVR in cloud platforms such as:Google Cloud , AWS and ...
27 days ago
  • Cynet Systems
  • San Antonio
Description: Job Description: Experience with automation and scripting (e.g., Terraform, Python). Knowledge of security and compliance standards (e.g., HIPAA, GDPR). Strong communication skills with the ability to explain technical concepts to both ...
12 days ago
  • Sharpedge Solutions
  • San Antonio
Description: Role: Amazon Lex Connect Engineer - Experience with automation and scripting (e.g., ... AI into the contact center (voice or chat bots, agent assist ...
12 days ago