Description:
Job Description: Provide hardware / software / network problem diagnosis / resolution via email / chat & Calls for customer's end users. Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User account provisioning. Use the Incident Management System to document and manage problems and work requests and their respective resolutions a
May 27, 2025;
from:
dice.com