Description:
Essential Functions: Respond promptly to customer inquiriesManage customer inquiries and maintain organized record in the ticketing system.Provide technical support for incoming queries and issues related to applications supported by the team, by troubleshooting, diagnosing causes, and providing solutions.Manage customer accounts daily and ensure data accuracy.Organize workflow to meet customer timeframesDirect requests and unresolved issues to the designated resourceFollow up on customer intera
May 23, 2025;
from:
dice.com