Description:
Role: Telecommunications Engineer - CCaaS Call Flow Specialist Location: Dallas, TX (hybrid) Type: Contact C2C or W2 Must Have: Cisco and Five9 Experience Responsibilities: Document detailed business and technical requirements for CCaaS(Cisco and Five9 Experience) call flow changes. Create call flow diagrams and technical specifications. Coordinate with our CCaaS provider for implementation. Test and validate implemented call flow changes. Troubleshoot implementation issues. Required Skills:
May 2, 2025;
from:
dice.com