Public Safety Dispatcher

Description:

Two term positions are located at the San Juan National Historic Site which also service the Christiansted National Historic Site and the Virgin Islands National Park. The interagency dispatch center provides support for these parks as well as for law enforcement/authorized officers of other agencies.

Requirements:

All qualifications must be met by the closing date of this announcement-04/25/2025-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

SELECTIVE FACTOR: This position performs dispatch services in the Caribbean Islands, and Spanish fluency is required. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position.
- AND -
To qualify for this position at the GS-05 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: With supervision, provide dispatch and/or call taking services, related to public safety (medical emergencies, law enforcement, search and rescue, fire or other emergencies/public safety related); assist in executing dispatch tasks such as monitoring and responding to radio communications related to public safety emergency calls; receiving and evaluating emergency calls/alarm reporting systems; tracking safety and welfare of employees on incidents; and/or querying law enforcement data bases. You must include hours per week worked.
-OR-
EDUCATION: Successful completion of at least four years of education above high school in any field for which high school graduation or the equivalent is the normal prerequisite. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school. You must include transcripts.
-OR-
Successful completion of a combination of completed post-high school education and specialized experience as described above, that when combined equal at least 100% of the minimum qualification requirement for the GS-05 level. Only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study beyond the second year is equivalent to 6 months of specialized experience. You must include transcripts.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.