Description:
Contact Center Systems Analyst Westlake, TX Onsite Hybrid Must-Haves Skills: Systems/Business Analysis Contact Center experience: Vendors like Genesys, Nice CXOne, Amazon Connect, Verint, etc. Experience with workflow design, data analysis, data visualization, and impact analysis. Experience: Optimally evaluate client's need and business processes. Translate, communicate, and detail the requirements to the Agreement Express solution. Skilled at documenting requirements and communicate workflow
Apr 15, 2025;
from:
dice.com