Description:
The Service Management team facilitates service management core processes and procedures through communication, training, and documentation standardization. This team has a diverse background in CTS processes allowing them to collaborate, communicate, and develop various methods of training in partnership with business and CTS teams. Service Management's focus is on service support processes but does expand scope to other CTS areas for cross functional projects, specifically as the voice of the
Apr 11, 2025;
from:
dice.com