Description:
Good Analytical and Solutions Mindset Exposure to work in 24x7 Support Engagements. Ability to work with Onsite / Offshore Team, End Users independently Exposure to ITSM framework, Incident Management, Change Management and Problem Management. Exposure to ServiceNow or at least 1 ITSM compliant ticketing tool. Ability to understand business processes and align IT goals in line. Exposure to ITAR and SOX compliance. Good exposure to Impact Analysis and Effort Estimates. Ability to identify Automat
Mar 28, 2025;
from:
dice.com