Supervisory Prosthetics Representative

Description:

The Primary Purpose of the Position is : to serve in a Supervisory Prosthetic Representative role is to administer, supervise, and perform work concerned with rendering prosthetic and sensory aids services to disabled patients.

The Organizational Location of the Position is : Prosthetic & Sensory Aid Service, at the Tyler VA Clinic located in Tyler, Texas a campus of the VA North Texas Health Care System (VANTHCS), Dallas, TX.

Requirements:

Basic Requirements :

Citizenship. Citizen of the United States.

Experience and Education . Individual must meet at least one of the requirements below:

• Experience . One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; OR
• Education . A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree; OR
• Experience/Education Combination . Equivalent combinations of experience and education are qualifying.

Grade Determinations : GS12

Experience. At least one year of experience equivalent to the GS-11 grade level, which demonstrates:

• Ability to work independently to set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity.
• Ability to work with a team, to provide technical guidance, plan, organize, and coordinate activities to effectively complete job duties of assignment, such as distributing workload; and monitoring the accuracy, status and progress of work.
• Ability to communicate tactfully and effectively, both orally and in writing, to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
• Ability to assist in staff development, outcome management, and strategic planning.
• Ability to act as liaison between staff to resolve informal employee complaints and concerns.
• Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements.

In addition to the experience above, the candidate must demonstrate all of the following KSAs:

• Leadership and managerial skills, including skill in interpersonal relations and conflict resolution to deal with employees, team leaders, and managers.
• Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions.
• Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.
• Skill in coordinating work flow and work assignments.
• Ability to counsel patients and work effectively with a clinical team to resolve conflict.

Preferred Experience:

• Program/Project Management Experience
• Healthcare/Procurement/Business Field Education
• Procurement Experience
• Advance Customer Service Skills
• Knowledge of Specialty Programs HISA, AAE, Inventory, Implants
• Knowledge of Budget Formulation and Execution

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/ .

The full performance level of this vacancy is GS-12.

Physical Requirements: Position is relatively sedentary (computer I desk work); however, will involve moving around all areas of the office, stock rooms, warehouse and will include reaching above shoulder, bending, stooping, etc.