Description:
RESPONSIBILITIES: Kforce has a client that is seeking a Junior Service Desk Analyst in Houston, TX. In this role, you will serve as the first contact point within the Service Desk offering level 0 and level 1 support to associates and internal customers via phone calls, live chat support and manage non-critical single user escalation requests. Responsibilities: * Addresses and resolves reported non-major incidents and requests; Logs all incidents and requests in ServiceNow; Reassigns tickets to
Mar 6, 2025;
from:
dice.com