Description:
Requirements:Must have 5 or more years of experience in product support, user testing, and help desk operations.Proficiency in Atlassian Jira Service Desk and Jira Software.Experience in end-user testing of software releases.Experience with troubleshooting CRM and Help Desk applications.Experience in documenting support procedures and updating knowledge base articles.Experience with monitoring and resolving support incidents while meeting SLAs.Strong communication skills for coordinating with st
Feb 28, 2025;
from:
dice.com