Description:
Desktop Analyst - 2 positions available Location: / 600 Center Ridge Drive, Suite 600, Austin, Texas 78753 (Onsite) Key Responsibilities Diagnose and resolve basic IT issues related to networks, desktops, applications, and end-user tools. Log, track, and escalate tickets as needed, ensuring timely resolution. Provide technical support and guidance to users, including answering "how-to" questions. Monitor network performance using tools like ServiceNow, SolarWinds, Dynatrace, Alertiste, DPA. Co
Feb 10, 2025;
from:
dice.com