Description: Role: service desk Location: Dallas, TX (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality ...
a day ago
Description: Description Job Summary IT- Service Desk -Specialist responsibilities include, answering calls from the help desk system, develops and maintains documentation, leverages proven methods, and solutions as well as provides a high level of ...
19 days ago