... system health, resource usage, and service metrics. - Acknowledge, validate, and log ... and application-level telemetry data to identify symptoms of degraded service. Inc
5 days ago
... End-User Support: Provide first-level technical support to end-users ... resolutions. Strive to meet defined service level agreements (SL
18 days ago
... setup and system access. Provide Level 2 technical support for end users ... unresolved issues to Level 3 support as appropriate. Skills Service desk Pay and ...
23 days ago
... setup and system access. Provide Level 1-2 technical support for end users ... issues to Level 3 support as appropriate. Technical Skills Previous IT Service desk ...
24 days ago
Description: Description Essential Duties: 1. Provide Level 2 End User Support (30%) Monitor ... tickets in the queue(s). Document Service Desk ticket technical notes for ... escalation or resolution of service requests. Assist with Service Desk tickets in ...
2 days ago
Description: Description 1. Provide Level 2 End User Support (30%) Monitor ... tickets in the queue(s). Document Service Desk ticket technical notes for ... escalation or resolution of service requests. Assist with Service Desk tickets in ...
8 days ago
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