... strong knowledge of IT Service Management (ITSM) processes to provide first ... users. The role involves incident management, request fulfilment, troubleshooting, and ensuring ...
29 days ago
... experience in IT Service Management or IT OperationsStrong understanding ... , BMC Remedy, Jira Service Management, or similarExcellent coordination, communication, ... and stakeholder management skillsStrong attention to detail and ...
27 days ago