... support to the end user clients by responding to all incoming service ... requests/incidents for PCs/laptops.The individual will support, install ... organization.Updating ticket on IT service management tool with proper work ...
3 days ago
... diagnosis. Resolves and closes incidents/service requests as per the procedures ... & allocated timelines Logs relevant incident/service request details as per process ... policies Liaises with clients, IT support groups and 3rd party providers ...
a day ago