... third-level technical support for the Genesys Contact Center platform. This ... and availability of the contact center systems. Key Responsibilities: Provide ... Contact Center components including routing, reporting, and voice infrastructure. - Lead resolution ...
17 hours ago
Description: Lead the architecture and design of ... BI, to meet business and technical requirements. Collaborate with stakeholders to ... , define solution architecture, and create technical specifications. Design scalable and maintainable ...
28 days ago